Products

100% Cloud-based platform

TMG ensures great stability, high uptime and tremendous security. Your contact center solution is delivered within 24 hours.

TMG Contact center

Fully-featured phone central which handles advanced routing of in- and outbound calls, email, social media, chat and SMS.

Sales & Marketing

Telemagic Group has long experience with tailor-made campaigns and merging of different medias and channels.

SMS

Use SMS to collect consent from existing customers, confirmation and verification of sales, alerts to appointments, reminders, etc.

Email

The Contact center solutions offers an intelligent template system which merges different information and automatic generation of landing pages.

Chat

Chat solutions at TMG can be connected to TMG Text Commander which uses artificial intelligence to analyze and answer calls.

Reports

Make your own reports! Advantageous, flexible reports are important to keep control and overview over activities and profit. TMG offers two types of reports.

Blending

Let your agents work predictive, outbound and receive inbound calls. That way, one avoids putting own, dedicated, resources on inbound calls.

Agent Allocator

This unique solution integrates tasks from other channels and controls what the agent is working with – across different channels.

Lead Generator

Generates lists from web leads automatically and sorts the lists by the best leads. Leads will then be called from the system.

CRM system

Increase your company’s productivity with TMGs CRM system and get a total overview over all activities and results.

Quality control

High quality, total control and full overview, increases the credibility and gives both customers and employers great experiences.

Visualize your sales

Show off the agents’ sales achievements live on the call center and the agent’s motivation will reach new heights!

Work from home

Bring your work home when needed! This solution gives you high mobility and independency, and everything you need is on the internet.

Addresses

TMG offers reading of addresses, address management, lead generation, address wash and twin analysis with use of artificial intellgience.

VoIP

We deliver advantageous IPT solutions and GSM gateways with high stability. 27 000 000 calls went through our system last year.

Yabber

Yabber’s technology on speech to text which combines AI to help businesses improve business performance can be used.

Inbound

A complete telephone exchange with advanced routing of calls and overview of all activity with statistics. Blending function.

Outbound

Our own self-developed and incredibly highly effective predictive dialer. It comes with a number of amazing features you simply need.

100% Cloud-based platform

TMG ensures great stability, high up-time and tremendous security. Your solution will be ready in only 24 hours.

TMG Contact center

Fully-featured phone central which handles advanced routing of in- and outbound calls, email, social media, chat and SMS.

Sales & Marketing

TMG has long experience with tailor-made campaigns and merging of different medias and channels.

SMS

Use SMS to collect consent from existing customers, confirm-ation and verification of sales, alerts to appointments, reminders, etc.

Email

TMG offers an intelligent template system which merges different information and automatic generation of landing pages.

Chat

TMG chat solutions us connected to TMG Text Commander which uses artificial intelligence to analyze and answer calls.

Reports

Advantageous, flexible reports are important to keep control and overview over activities and profit. TMG offers two types of reports.

Blending

Let your agents work predictive outbound and receive inbound calls. That way, one avoids putting own, dedicated, resources on inbound calls.

Agent Allocator

This unique system integrates tasks from other systems to TMG and controls what the agent is working with – across different systems.

Lead Generator

Generates lists from web leads automatically and sorts the lists by the best leads. Leads will then be called from the system.

CRM system

Increase your company’s productivity with TMGs CRM system and get a total overview over all activities and results.

Quality control

High quality, total control and full overview increases the credibility and makes both customers and employers feel safe.

Visualize your sales

Show off the agents’ sales achievements live on the call center and the agent’s motivation will reach new heights!

Work from home

Bring your work home when needed! This solution gives you high mobility and independency, and everything you need is on the internet.

Addresses

TMG offers reading of addresses, address management, lead generation, address wash and twin analysis with use of artificial intellgience.

VoIP

We deliver advantageous IPT solutions and GSM gateways with high stability. 27 000 000 calls went through our system last year.

Yabber

TMG uses Yabber’s technology on speech to text and combines AI to help businesses improve business performance.

Inbound

A complete telephone exchange with advanced routing of calls and overview of all activity with statistics. Blending function.

Outbound

Our own self-developed and incredibly highly effective predictive dialer. It comes with a number of amazing features you simply need.